Senior Risk Operations Representative
Company: VirtualVocations
Location: Topeka
Posted on: February 1, 2025
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Job Description:
A company is looking for a Senior Representative, Risk
Operations - Remote.
Key Responsibilities
Implement and execute strategies to detect, prevent, and mitigate
fraud and risk incidents
Leverage data to enhance fraud and risk mitigation strategies while
focusing on customer experience
Escalate emerging risk and fraud trends to supervisors and
collaborate with the risk operations manager
Required Qualifications
Minimum of 1 year of experience in fraud and risk mitigation within
a customer service or related role
Proven track record of executing solutions for complex fraud and
risk issues
Strong sense of ownership and proactive identification of effective
fraud and risk strategies
Ability to connect with stakeholders empathetically, ensuring a
positive customer experience
Available to work full-time, including weekends and bank
holidays
Keywords: VirtualVocations, Blue Springs , Senior Risk Operations Representative, Other , Topeka, Missouri
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