Customer Success Operations Specialist
Company: VirtualVocations
Location: Independence
Posted on: January 30, 2025
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Job Description:
A company is looking for a Customer Success Operations
Specialist to support internal operations and enhance customer
experience.
Key Responsibilities
Identify, troubleshoot, and resolve system issues within Gainsight
and related platforms
Assist with the configuration and maintenance of Gainsight to
support customer success processes
Support the administration and data hygiene of internal tools
related to the Customer Success team's usage
Required Qualifications
Experience with Gainsight preferred, with familiarity in
administration and configuration
Basic understanding of CRM tools such as Salesforce, Certinia, and
Looker
Entry-level to early-career experience in operations, customer
success, or a related field
A scrappy, get things done mentality
Willingness to learn new tools and systems with a focus on
continuous improvement
Keywords: VirtualVocations, Blue Springs , Customer Success Operations Specialist, Other , Independence, Missouri
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